ISSN: 2278-5213
VOLUME 12 ISSUE 2 OCTOBER 2023-JANUARY 2024
Effectiveness of Total Quality Management: An Industrial Undertaking
L. Maria Arulraj and Clayton Michael Fonceca PDF
Abstract
This research examines the efficacy of Total Quality Management (TQM) practices within the automotive sector,
with a focus on a reputed company in Hosur. Recognizing TQM as crucial for organizational success in today's
competitive landscape, the study fills a notable gap in research regarding TQM's application within the
automobile industry. Using a descriptive research methodology and a sample of 110 employees selected through
the Krejcie and Morgan technique, the study delves into various facets of TQM, including customer focus,
people management, supplier quality management, continual improvement, process management, and barriers
to implementation. Hypotheses are formulated to analyse relationships among these factors, offering valuable
insights into TQM dynamics within the organization. Despite challenges such as time constraints and language
barriers, the research perseveres, employing the Likert scale for data collection and ensuring tool validity
through pre-testing. Findings aim to contribute to academia and practitioners, guiding organizations toward
sustained success through suggestions for organizational enhancement, HRD strategies, and quality research
and design department improvements. By shedding light on TQM's significance in the automotive sector, this
study facilitates informed decision-making and fosters a culture of quality excellence within organizations.
Keywords: Total quality management, Customer focus, People management, Supplier quality management.
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A Study on Individual and Group Effects of Workplace Bullying
A. Praveen Thomas and C.R. Christi Anandan PDF
Abstract
This study looks into the connection between bullying at work and how it affects both individual and group
motivation in office environments. Through the use of a descriptive research methodology and the Likert
scale for data collecting, the study seeks to determine the importance, associations, and variations between
several workplace bullying-related variables. Using stratified and random sampling approaches, the study
focuses on a broad sample of fifty-five participants from both technical and non-technical divisions of the
private sector. The goals encompass determining how bullying affects both people and groups, evaluating
motivation levels, investigating gender disparities, and examining work experience variations in relation to
bullying in the workplace. Through examining the effects of this widespread problem on individuals as well as
groups, the research hopes to offer useful information to help organizations address and lessen the
detrimental effects of bullying on their workforce.
Keywords: Workplace bullying, motivation, organizational behavior, employee well-being, psychological impact.
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Exploring the Challenges and Barriers of Employees towards Occupational Health and Safety
Solomon Kiran and Clayton Michael Fonceca PDF
Abstract
Occupational health and safety (OHS) is paramount for maintaining a safe and productive work
environment. This research aims to explore the challenges and barriers faced by employees in adhering
to OHS practices in the manufacturing industry. The study employs a descriptive research design,
utilizing probability sampling to select 121 respondents from a total population of 2500 employees. Data
collection is conducted through questionnaires using Likert scale measurements to assess employees'
perceptions and experiences regarding OHS. Statistical techniques such as Karl Pearson’s coefficient of
correlation, ‘Z’-test, F-ANOVA, and Chi-Square are employed for data analysis using SPSS 21. Primary data
is collected from a pharma medical based company in India, while secondary sources include literature,
journals, and online resources. The findings of this study are crucial for identifying key factors hindering
OHS compliance and promoting a culture of safety in the workplace. Limitations include the exclusion of
contract laborers and language barriers in data collection. Addressing these challenges will contribute to
enhancing employee safety, reducing absenteeism, and improving organizational performance.
Keywords: Occupational health and safety, workplace management, hazards, responsibility, safety culture.
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Training Need Analysis of Employees and its Impact in an Manufacturing Industry
P. Madhumitha and D. Moieeson Thairiyam PDF
Abstract
This research examines the Training Need Analysis (TNA) of employees in the manufacturing industry, with a
focus on a reputed company in Hosur. In the ever-evolving manufacturing landscape, the continuous
development of employees' skills and knowledge is paramount for organizational successThis abstract delves
into the significance of conducting comprehensive Training Need Analysis (TNA) for employees in the
manufacturing industry using a descriptive research methodology and a sample of 100 employees. Hypotheses
are formulated to analyze relationships among various factors. The research perseveres, employing the Likert
scale for data collection and ensuring tool validity through pre-testing. It highlights the importance of
identifying skill gaps, understanding employee performance, and aligning training initiatives with organizational
goals. The purpose of this article is to offer insights and useful suggestions for putting into practice efficient
TNA procedures in order to improve employee efficiency and support the overall growth of manufacturing
industries.
Keywords: Training need analysis, skill gap analysis, performance improvement, employee performance.
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Exploring the Challenges and Uncertainties faced by Gig Workers
Rosario Maria Lauren and C.R. Christi Anandan PDF
Abstract
The goal of this study is to examine the wide range of difficulties and unknowns that gig workers
encounter in the quickly changing gig economy. The lack of benefits, unstable employment, and
income instability are just a few of the aspects of these issues that are examined in this research.It also
looks at the social and psychological effects of gig labor, including difficulties striking a work-life
balance, loneliness, and unhappiness with one's job. Additionally, the study looks into how
technology might help gig workers or make their struggles even more difficult. It emphasizes the
necessity of business policies and legislative actions that give gig workers' rights and protections
first priority. The need of comprehending and resolving the difficulties and uncertainties experienced
by gig workers is emphasized in the paper's conclusion in order to create a just and inclusive labor
market in the digital era. This research adds to the ongoingdiscussion about the gig economy and how
it affects workers' lives by illuminating the nuances of freelance labor. The results bear noteworthy
implications for regulators, businesses, and workers in their endeavours to negotiate the dynamic
terrain of the gig economy.
Keywords: Health, safety, legal access, social-status, delivery service, legislation, fatigue.
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Attitude and Awareness of Youth on Alcohol Consumption
S. Nandakumar and S. Henry Daniel Ambrose PDF
Abstract
This study explored youth attitudes and awareness regarding alcohol consumption, focusing on prevalence,
health effects, mental health impacts, and social consequences. Employing a descriptive research design with a
quantitative approach, it aimed to comprehensively understand alcohol consumption among college students.
A sample of 50 undergraduate students was randomly selected for data collection through a questionnaire
covering demographic details, attitudes towards alcohol, health effects, mental health impacts, and social
consequences. Despite facing challenges in data collection due to respondents' time constraints, no tool
modification was necessary during pre-testing. The study's findings contributed to evidence-based
recommendations for promoting responsible drinking and addressing alcohol-related issues among youth. By
shedding light on these aspects, the research strived to enhance awareness and facilitate informed decisionmaking regarding alcohol consumption among young individuals, thereby potentially reducing associated risks
and negative impacts on health and society.
Keywords: Youth, alcohol consumption, attitudes, awareness, prevalence, health effects.
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A Study on Organizational Citizenship Behaviour
Immanuel Kingsly. M and Moieeson Thairiyam. D PDF
Abstract
This study helps to effectively reinvigorate deteriorating Organizational Citizenship Behaviour (OCB) inside a
company, a holistic strategy including many methods and activities must be used. Leaders should be
encouraged to model exceptional Organizational Citizenship Behaviour by displaying desired behaviours and
cultivating a culture that rewards and supports such acts. Recognition programs should be implemented to
recognize employees' achievements in demonstrating Organizational Citizenship Behaviour hence increasing
motivation and pushing others to follow suit. Creating a good work culture that values cooperation,
collaboration, and open communication while also promoting trust, respect, and a feeling of belonging among
employees is critical for creating a supportive atmosphere in which Organizational Citizenship Behaviour may
thrive. Offering training and development opportunities to help employees improve their abilities allows them
to perform better and offer more to the business. Promoting work-life balance, concentrating on community
participation and volunteer activities, building mentoring programs, recognizing milestones and successes, and
routinely analyzing and monitoring Organizational Citizenship Behaviour through employee feedback are all
important considerations. These programs assist firms in tailoring their tactics to better address employees'
needs and concerns, resulting in a more engaged workforce and a reinvigorated organizational citizenship
culture.
Keywords: Organizational citizenship behaviour, cultivating culture, feeling of belonging, work- life balance.
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An Economic Analysis of Street Vendors in Tirupattur District of Tamil Nadu, South India
Kurinji Malar, R and Jessy, G PDF
Abstract
This study provides an economic analysis of street vendors in the Tirupattur District of Tamil Nadu, South India.
Findings reveal a diverse demographic engaged in street vending, with both young and older individuals
participating, and a significant representation of males (66.7%). Educational background is limited, as many
vendors are illiterate (31.7%), but business skills and adaptability are emphasized. The average income for many
is less than 30,000 rupees monthly, with high expenditure on business maintenance and rent. Despite limited
financial security, the majority (93.3%) express satisfaction with their work. Health issues are prevalent, yet
government subsidies are largely absent. The study highlights the resilience of vendors in managing economic
and environmental challenges.
Keywords: Street vendors, income, business skills, health issues, Tirupattur, Tamil Nadu.
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